Shipping policy
Shipping Policy
We aim to process and ship all orders as quickly as possible.
Processing Times
Orders are typically processed within 1–3 business days.
During busy periods, processing times may be slightly longer.
Shipping Times
Shipping times vary depending on your location and the shipping method selected at checkout.
All delivery timeframes are estimates and are not guaranteed.
Shipping Costs
Shipping costs are calculated at checkout based on your order and delivery location.
Tracking
Once your order has been shipped, you will receive a confirmation email with tracking details.
Delays
We are not responsible for shipping delays caused by:
- Postal carriers
- Customs processing
- Incorrect address details provided at checkout
- Events outside our control
Lost or Missing Parcels
If your order has not arrived within a reasonable timeframe, please contact us at:
dans.3d.labs@gmail.com
We will work with the shipping carrier to investigate the issue.
Incorrect Address
Please ensure your shipping details are correct before placing your order.
We are not responsible for orders shipped to incorrect addresses provided by the customer.
Damaged in Transit
If your item arrives damaged, please contact us as soon as possible with photos so we can resolve the issue.
Contact
For any shipping-related questions, contact us at:
dans.3d.labs@gmail.com